Frequently Ask Questions

  Use email and mobile phone number only

  Payment can be made via credit/debit card, Thai QR PromptPay, TrueMoney Wallet and Galvanic Wallet

  It depends on the station owner that defines payment channels for their services

  Customers can top up via credit/debit card, Thai QR PromptPay or TrueMoney Wallet from Galvanic Application

  The payment of the previous services must be completed before using it next time

  There are 2 types, which are charged by the hourly parking fee and is accounted for in energy unit (kWh)

  It supports both AC Normal Charge (Alternating Current) and DC Quick Charge (Direct Current), or a combination of both. The charger must support the standard of OCPP 1.6J or higher

  The system supports for low priority station management, both of the Metropolitan Electricity Authority (MEA) and Provincial Electricity Authority (PEA)

  For station owners, if additional security is required, there is a camera system can be added to record images and retrieve images from the Galvanic application

  They can see the service usage information via Galvanic application

  The system will notify via Line Notify when the charger is offline or there is a problem. The station owner can choose to configure the notifications they want

  There can be multiple stations, and the owner can also set different details for each station, such as the cost, the service time of the station or 24x7 and the location of the station, etc.

  There can be multiple chargers and can also manage differently for each charger, such as service fee, notification, type of charger and EVSE devices (in the case of sharing chargers), etc.

  Galvanic can support the use of the membership system by using an RFID card to use the charger or through application customization as you needed

  It can be integrated with Galvanic API

  To contact Galvanic partners please visit https://www.galvanic.asia in the topic Business Partners